KioskIn the lobby and in every facility. It answers by reception, in the spa or at the restaurant. With a QR code, guests take the route or the booking to their phone.
A digital concierge for your hotel and destination.More revenue from every guest.
On the kiosk at reception, on your website and on every guest's phone. It answers their questions, recommends what to do and sells your activities, services and facilities, around the clock.
Today
Spa and wellness
Tonight
Seasonal dinner
Official events · Andorra
Painting exhibition
HomeRoutesServicesEvents
−2°
Services
Buffet restaurant
07:30–10:30
Spa and massages
Book
Routes
Pic de les Fonts
Hiking · Difficult route
11.3 km · 1,198 m
Breakfast at the buffet restaurant · Spa open today · Today's routes
−2°
Pic de les Fonts
11.3 km · 1,198 m
Booking confirmed
MP-7K3Q
Connect to the Wi-Fi
Scan and you're done
Relaxing massage
Tomorrow · 11:00
We set it up with your hotel's photosRequest a demo →
Hotels and destinations in Andorra, the Pyrenees and the Costa Brava already use it.
The essentials.
A guide to your hotel and your destination that answers, sells and tells you what your guests are looking for.
It answers when reception can't.
Breakfast, parking, the spa or the Wi-Fi: guests ask and get the answer straight away, at any hour.
What time is breakfast?
From 7:30 to 10:30, in the restaurant.
Where do I park?
Covered car park, entrance on the back street.
How late is the spa open?
Until 21:00. Book your slot from here.
It speaks their language.
Catalan, Spanish, English and French. Write it once and review the translation.
Bon dia.Buenos días.Good morning.Bonjour.
It sells experiences, even at night.
Guests see the excursion, pick a day and places, and pay from their phone. No trip to reception.
Your brand, not ours.
Your logo, your colours and your photos. For guests, it's your hotel's guide.
You know what they're after.
What they look at, in which language and at what time. You see it in your dashboard and decide what to feature.
The destination, ready to go.
Routes, local events, webcams and slope status, loaded and up to date from day one.
From the lobby to their pocket.
They scan a QR code and take the route or the booking to their phone. No app to download.
Made for your lobby.
A 55-inch kiosk that answers while your team looks after guests. This is how it looks at Don Juan Tossa.
Ecosystem
Wherever your guests are, your hotel is there too.
In the lobby, in the room, before they arrive or out on a trail. The same guide goes with them on every screen, and you keep it up to date from a single dashboard.
Kiosk
WebFrom the room, before arriving or out and about. The same guide on the guest's phone or tablet: check the services and book without going down to reception.
Inside your own website. With an embed, the guide lives on your site, with your brand. Nothing to rebuild.
Montpackers appAnd on the mountain, the route in their pocket. With the Montpackers app, guests follow the route step by step, with the map and the elevation.
Wall screens· Coming soonA screen on the wall, next to the kiosk. The week's programme or the restaurant menu, always in view and up to date.
Tablets· Coming soonTablets on the counter and in the room. The guide at hand at reception, in the spa or by the bed, without guests reaching for their phone.
With them for the whole stay.
From the moment guests arrive until they return from their excursion, the answer is close at hand. Your team keeps what truly needs a person.
Check-in
From 3:00 pm
Connect to the Wi-Fi
Scan and you're done
Parking
Level −1 · 18 €/day
01 · Arrive
Before they reach the desk.
Check-in, directions, parking and house rules. Wi-Fi connects by scanning a QR code, no passwords to read out.
02 · Plan the day
What's on today, inside and out.
The hotel's programme and local events, day by day. Guests see an activity, pick a session and sign up on the spot.
Today
TodayTomorrowThursday
Local events
Event in Andorra
Connected to the official events calendar
At the hotel
Relaxing massage
Spots available
At the hotel
Restaurant Louis XV
À la carte dinner
10:0011:3017:00
You're booked in · 11:30
Mountain landscape along a routeRoutes
RoutesPic de les Fonts
11.3 km · 1,198 m
Scan to take the route with you
You are here
Pic de les Fonts
4,3 / 11.3 km
- Estany de les Truites
- Refugi de Comapedrosa
- Mirador
03 · Head out
From the lobby to the trail.
Routes with distance, duration and elevation gain. Restaurants, heritage sites and shops chosen for your guests, with webcams and slope conditions wherever a source is connected.
04 · Come back
And the whole hotel, one tap away.
Restaurant, spa, pool and gym, with opening hours and conditions. The questions your team keeps repeating, answered across all your channels.
Opening hours
- Restaurant
- 20:00–22:30
- Spa
- 10:00–21:00
- Pool
- 08:00–21:00
When does the pool close?
At 9:00 pm. Towels at reception.
Bookings
Every stay sells more.
Guests have already booked the room. Now they book the excursion, the spa or dinner, from the kiosk or from their phone. You set the spots, the times and the price.
Sell activities, events, services and facilities with the same flow. You set capacity, shifts and times, and charge with age-based rates and online payment, or offer it for free. Guests change or cancel from their email, and your team sees everything in one inbox with a calendar and attendance list.
Everything it includes.
A 55" screen in your lobby.Working even when no one touches it.
One panel for everything. And easy from day one.
Opening hours, services, facilities, the wifi or practical information. Change it and it shows on the kiosk, the web and mobile.
Your entertainment programme, events and the week's activities, in one calendar.
Everything booked lands in one inbox, with its status and the revenue it brings in.
What guests view most, book most and care about most.
Switch property in one click and decide what each team member can see.
Sant Gothard
Don Juan TossaThe kiosk
Take a closer look.
Testimonials
Told by the hotels that already have it at reception.
Sebastián Céspedes
Head of Operations · Nexta
«It's an excellent, very useful tool for guests: it has plenty of relevant information and lets them check the different services. Guests who use it are usually happy with the information they find.»
How we get started
We prepare it. You just review it. And we stay with you afterwards.
Your time, in total
≈ 1 hour
- Proposal
We send you a proposal
Made for your hotel: what's included, how we set it up and what it costs.
Us - Information
You share what you already have
Once you accept, you send us your hotel's information: website, opening hours, services and photos. However you have it.
You - Preparation
We prepare everything
We build the guide with your brand: services, opening hours, routes and events, in four languages.
Us - Review
You review it and we fine-tune it
Tell us what's missing or what you'd change, and we iterate with you until it's just right.
You - Installation
We bring the kiosk and train your team
We install it at reception, leave it running and show your team how to use the panel.
Us
Marc
Your point of contact
Online · replies in minutes
Hi! I've updated the spa hours on the kiosk and the website. Anything else for today?
He knows you, your team and your hotel. You write to him directly, no tickets, no switchboards.
and the rest of the team
Up and running
An ongoing support plan, from day one.
Once the kiosk is up and running, you're not on your own. You have one point of contact who knows your hotel and supports you for as long as you use Montpackers.
One point of contact
Always the same person, who knows how your hotel works.
We help whenever you need it
A new season, a new service or training someone on the team: ask us and we'll do it.
We answer your questions
Ask how to do something and we'll explain it or take care of it.
We review what works
We go over what gets used and booked with you, and suggest improvements.
Peace of mind for your IT team.
No guest data
The kiosk only displays information. It never asks for a name, email or room.
Hosted in the EU
Data and infrastructure in Frankfurt.
Off the hotel network
Outbound HTTPS connections only. It never touches your internal network.
Choose how it reaches your guests.
Digital
The guide on the web, on mobile and on your own site.
From
€129/month
One payment for the 24 months
- Web and mobile, with your brand
- Embedded in your website
- Dashboard with unlimited content
- Catalan, Spanish, English and French
- Routes, places and events
- Hosting, maintenance and updates
With kiosk
Everything in Digital, plus the kiosk in your lobby.
From
€224/month
One payment for the 24 months
- Everything in Digital
- 55" touchscreen kiosk
- Installation, maintenance and replacement
- Initial setup included
- Kiosk usage analytics
Groups and destinations
For 3 or more hotels, or a whole destination.
Tailored
- One contract for the whole account
- Every hotel in one dashboard
- Grouped billing
- A dedicated contact
Extend it whenever you like.
Bookings, extra kiosks, a custom domain, priority support, languages and services such as content upkeep.
- Bookingsfrom €49
- Extra kioskfrom €79
- Custom domainfrom €20
- Priority supportfrom €25
- Extra languagefrom €10
- Content upkeepfrom €249
Add-ons
Bookings
Activities, events and services, with online payment.
€49/month
Extra kiosk
Another kiosk for the spa, the restaurant or another area.
€79/month
Priority support
Priority response and a direct line to the team.
€25/month
Custom domain
The guide on your own domain, like guide.yourhotel.com.
€20/month
Extra language
Each extra language, for all your content.
€10/month
Services
Initial setup
We get your property ready the first time.
€500
Included with the kiosk
Content upkeep
We update the information for you whenever you need.
€249/month
Tailored content
We create routes, places and photos from scratch.
€1,489
24-month contract. Prefer to pay yearly? You save 5%. The kiosk plan carries a 300 € deposit, refunded when the contract ends. For destinations and hotel groups, we put together a tailored proposal.